Refund Policy

Last updated: [8-2-2026]

Thank you for purchasing from Filezo.in. We aim to provide high-quality digital products and a smooth customer experience.


1. Digital Products

All products sold on Filezo.in are digital products delivered electronically.
Because digital items cannot be returned, all sales are generally final.


2. Refund Eligibility

Refunds may be considered only in the following cases:

  • You did not receive the download link after purchase

  • The file is corrupted or not working and cannot be fixed

  • You were charged more than once for the same product

In such cases, please contact us within 3 days of purchase.


3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • You changed your mind after purchase

  • You do not know how to use Canva or the templates

  • You purchased by mistake

  • You expected features not mentioned on the product page


4. Technical Support

If you face any issue downloading or accessing your product, we will help you resolve it as quickly as possible.